Optessa MLS offers
"real time order matching" capabilities to manufacturers and dealers.
They can achieve greater customer satisfaction and more efficient movement of finished
product inventory with Optessa's real time order matching capability. This is a
significant benefit Optessa can provide large product manufacturers and dealers,
and they will see a return on investment from day 1.
As an example let's
look at an auto industry transaction that occurs thousands of times every
day: a customer walks into a dealership
and requests a particular type of vehicle. The customer has a certain set of
features in mind, such as model, color, interior and options such as rear view
camera. The dealer may have this combination in stock, or they may check
availability from another dealer or a distribution warehouse or they may have
to order it from the manufacturer. There can be hundreds of such customer dealer
interactions every minute.
What Optessa's
order matching capabilities allow a dealer to do is to treat each customer
request like an airline reservation request. After a customer enters itinerary
details in an airline booking system, the system offers different choices at
different prices and routes. Similarly, if a dealer enters a customer request,
Optessa MLS will offer the dealer different options of how to fulfill the order
and the time required to do it: it may be in the dealer’s inventory, other
dealers may have it, it may be in a distribution center, or it may be in the schedule
to be manufactured. The Optessa MLS computational engine has the capability to
perform optimized matching in real-time based on an in-memory data model of the
inventory at dealer(s), distribution centers and manufacturing schedules. The
functionality includes locating exact and approximate matches and prioritizing
the matches for presenting to the customer, as the image below illustrates.
This allows both
the manufacturers and dealers the ability to reduce the friction - and the cost
associated with it - between what a customer wants and what the manufacturer
has available or will make available. At present, customer orders placed at
dealers are matched to and consume the schedules by batch business processes. A
real-time order matching process would operate in a manner similar to an
airline reservation system. Benefits would be faster inventory and schedule
turnover and better order fulfillment.
